Was your flight cancelled or delayed?
Get up to $1,000 CAD
No matter how much you paid for your ticket
Standing Up for Air Passengers in Canada
'We are the first 100% Canadian startup specialized in air passenger compensation under APPR regulations. At CanClaim, we know your rights and make sure you get what youre entitled to clearly, legally, and without fine print.
You pay nothing upfront.
We only charge a 28% success-based fee if we win your case. That's why we work hard to get you the highest compensation possible. If you don't win, we don't get paid.
How It Works
Submit your flight info
Just enter your flight number, date and contact info.
We handle your claim
We contact the airline and fight for your compensation.
You get paid
We only charge 28% if you win. If not, you pay nothing.
Explore our services
Add protection when you book. If your flight is disrupted, we handle the claim automatically.
Coming soon
Know Your Rights
At CanClaim, we want you to know your rights as a passenger in Canada — and how we can help you claim what you’re owed.
If your flight was delayed by 3 hours or more, or if it was cancelled without enough notice, you may be entitled to compensation under Canadian law. This applies when the airline is responsible for the disruption, and the reason is not related to safety.
How much compensation could you receive?
Compensation for Flight Delays and Cancellations
How do I claim?
For large airlines
(like Air Canada, WestJet, Flair, Porter, etc.):
$400 — arrival delay of 3 to 6 hours
$700 — arrival delay of 6 to 9 hours
$1,000 — arrival delay of 9 hours or more
If you choose a refund instead of rebooking, you’re still entitled to $400.
For small airlines
(like Canadian North and others):
$125 — arrival delay of 3 to 6 hours
$250 — arrival delay of 6 to 9 hours
$500 — arrival delay of 9 hours or more
If you choose a refund, you’re still entitled to $125.
💡 The airline’s size is listed in their tariff (terms and conditions)..
You have one year from the flight date to make a written claim. The airline must reply within 30 days with a payment or an explanation.
Compensation must be offered in cash or equivalent (cheque, deposit, etc.). Airlines can offer vouchers, but only if:
The value is higher than the cash amount
They don’t expire
And you must accept them in writing.
Ready to claim?
From delay to compensation — we make it simple.
Passenger rights in Canada are protected under the Air Passenger Protection Regulations (APPR), enforced by the Canadian Transportation Agency (CTA).
European Regulation EC 261
European Regulation EC 261 protects passengers in cases of cancellations, delays of more than 3 hours, or denied boarding on flights departing from Europe. This regulation provides compensation ranging from €250 to €600, depending on the flight distance.
Since all flights between Europe and Canada are considered long-haul, the applicable compensation is €600 per passenger, as long as the airline is European and the disruption was within their control.
At CanClaim, we also handle these claims. If your flight from Europe to Canada was affected, we can help you get the compensation you’re entitled to under European law.
Why Choose CanClaim?
At CanClaim, we’re more than just a claims service — we’re experts in Canadian air passenger rights.
🇨🇦 100% Canadian company
We are based in New Brunswick, Canada’s most bilingual province, and fully focused on the Canadian market.
⚖️ Experts in APPR and CTA procedures
We know the Air Passenger Protection Regulations inside and out. If an airline denies your claim, we are prepared to escalate it to the Canadian Transportation Agency (CTA) — at no extra cost.
🛫 We understand Canadian airlines
With hands-on experience dealing with carriers like Air Canada, WestJet, Flair, and Porter, we know how to navigate their systems efficiently.
🌍 We also handle international claims
If your disruption involves Europe, we can pursue compensation under EC 261. All long-haul flights from Europe to Canada qualify for up to €600, and we’ll guide you through the process.
💸 Lower fees, no hidden charges
European companies often charge 35% or more, plus additional fees if they escalate your case. At CanClaim, our success-based commission is just 28% — with no extra charges for CTA escalation.
🚀 Ready to scale with technology
Our system is built for growth and automation — making the claims process fast, accurate, and transparent.
👉 From delay to compensation — CanClaim makes it eas
About us
At CanClaim, we’re not just another compensation platform — we’re a 100% Canadian company founded by two immigrants who know what it means to fight for your rights.
Abraham Herrera holds a Master’s in Law and has over two years of experience in air passenger rights and regulatory compliance in Canada and Europe.
Johanna Amado is an engineer with postgraduate studies in marketing and strong experience in business development and finance.
Together, we founded CanClaim to empower air passengers across Canada with clear information, bilingual service, and a simpler way to get the compensation they’re legally entitled to.
We operate from New Brunswick — Canada’s most bilingual province — and we serve in English, French, and Spanish. Our mission is simple: make claiming fair compensation easy, transparent, and accessible to everyone.